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Contact Us

We answer emails Mon-Fri 10am-5pm.
Returns are easy, but please read our Return Instructions first.
toll free 1-877-776-8207
Phone lines are open Mon-Fri 10am-5pm.
USPS is currently not scanning Media Mail packages during transit, therefore the tracking number will not update with shipped status. Rest assured, your Media Mail package is on its way. Please allow 8 days after receiving this email before contacting customer service. We apologize for any inconvenience this causes.

TECHNICAL SUPPORT: Before or after your equipment purchase, Turntable Lab is here to help you out.
100% of our staff are record collectors, professional DJs and/or music producers. Email us and we'll answer any technical questions you might have. If we can't immediately answer your question, we'll dig deep into our network of Audiophiles, DJs / Producers to help you out. Lastly, Turntable Lab is an authorized dealer of all the brands we carry. We can help you get connected to the manufacturer for further assistance.

"I recently purchased a Pro-Ject Debut Carbon DC turntable from you, and I am really impressed with the level of detail and customer service I’ve received so far. The instruction folder is a great touch, and your excellent site gave me tons of info and insight into buying and setting up the turntable. Bravo!" - P. Cuffari

"Wow. I just got the turntable. It is amazing. I love the bags, I love the fact that I got it literally less than 24 hours after ordering, I love the cartoon easy set up pics, the stickers, record cleaner brush, and the sound is great for the money. SOOO Happy!! Thanks guys and gals--you just created a customer for life."- R. Montgomery

"I love the Turntable Lab, great service & great products. There's no other store or site I'd rather buy my gear from. I'll sure keep on purchasing my equipment from TTL."- D. Martinez

"It's always nice to feel like you're appreciated, and you guys have done a great job with that."- R. Abeel

 "Turntable lab constantly deliver the best and most current selection of modern music on all formats. It's my first stop for vinyl house and disco music. The reviews are accurate and I can trust the buyers to source quality product. Customer service is second to none and Bret has been nothing short of outstanding in every interaction we've ever had. Proud to be a Labhead." - G. Laurie

"First off I just want to thank you and your team for everything you do! The equipment and products you sell are awesome and exactly what artists like me need. I remember when I first discovered Turntable Lab by searching online for DJ equipment. I was looking all over for different equipment that I needed and when I found TTL I was relieved to find out that you guys basically had everything I was looking for." - C. Arroyo

"My Rane mixer arrived safely yesterday. I just wanted to say thanks to you and your team for your speedy response to my initial enquiry and efficient delivery. Great price and great service, I'll definitely be telling my friends about it." - A. McConnell (Marrickville, Australia)