Free Shipping Terms
How do I become eligible for Free Shipping?
If you live in the contiguous US (does not include Hawaii, Alaska, territories, AFO/FPO) and purchase $99.00 worth of items (before shipping costs have been calculated), you'll automatically be presented with an option for Free Standard Shipping during checkout.
What type of shipping method is eligible for this promotion?
Standard / Ground shipping only.
What are the exceptions to this promotion?
Occasionally, there will be manufacturer-required policies that require us to charge shipping (to keep a level playing field). Separately, certain oversized items (such as furniture or odd shaped boxes) may also incur shipping charges. These exceptions will be clearly stated in the product listing.
How long does this promotion last?
Every day, until further notice.
EASY RETURNS, we won't leave you hanging.
How do I initiate a return?
Follow this link and have your ORDER NUMBER + EMAIL ADDRESS ready. For more information, please read our return policy.
Turntable Lab Rewards Program
How do I earn points?
Earn 10 Lab Points for every $1 you spend excluding any shipping fees, taxes or purchases of gift cards. YOU MUST BE LOGGED INTO YOUR ACCOUNT AT CHECKOUT TO EARN POINTS (Your points are tied to your account). For full details, follow this link.
10% OFF 4orMORE Records
How do I get the discount?
There is NO CODE NECESSARY. The discount will apply automatically. There are a few stipulations (discount codes negate this offer, vinyl packs count for 1 record); for full details, follow this link.